Shipping Policy

Shipping Policy for HQKart.com

At HQKart.com, we are committed to providing our customers with the best shopping experience possible. This Shipping Policy outlines the details regarding shipping options, delivery times, and any related information to ensure your orders reach you in a timely manner.

1. Shipping Methods
We offer several shipping options to accommodate your needs. The available methods may include:

Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Express Shipping: Next-day delivery for eligible items at your address only.

2. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected, the weight of the items, and the delivery location. We occasionally offer promotions for free shipping on orders over a certain amount. Please check our website for current promotions.

3. Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.

4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Please note that delivery times are estimates and may be affected by factors such as weather conditions, holidays, or carrier delays.

5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the carrier’s website.

6. International Shipping
We currently offer international shipping to select countries. Additional customs fees, duties, and taxes may apply and are the responsibility of the customer. Please check with your local customs office for more information.

7. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address provided by the customer, we will contact you to arrange reshipment at your expense.

8. Lost or Damaged Items
If your order is lost or damaged during transit, please contact our customer service team within 14 days of the expected delivery date. We will work with you and the carrier to resolve the issue.

9. Customer Service
For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at hqkart@gmail.com or +919135354242. We are here to help!

Thank you for choosing HQKart.com! We appreciate your business and look forward to serving you.

*Please note that this policy is subject to change. We recommend reviewing it periodically for any updates.*